Privacy Policy

Your privacy matters to us. Here is exactly how we collect, use, and protect your personal information when you shop with Pureastra.

Information We Collect

• Name, email address, phone number, and delivery address when you place an order.
• Payment details handled exclusively by our secure third-party payment gateway.
• Browsing behaviour and preferences via cookies to improve your shopping experience.
• Any communication you send us through email, WhatsApp, or contact forms.

How We Use Your Information

• To process, confirm, and deliver your orders.
• To send order updates, tracking information, and support responses.
• To send promotional offers if you have opted in — you can unsubscribe anytime.
• To improve our website, products, and overall customer experience.
• We never sell your personal information to any third party.

Your data is used only to serve you better. We do not sell or misuse your information under any circumstances.

How We Protect Your Data

• All data is stored on secure servers with restricted access.
• Payments are processed through SSL-encrypted, PCI-compliant gateways.
• We do not store your card numbers, UPI IDs, or banking credentials.
• Access to customer data is limited to authorised personnel only.

Cookies and Tracking

• We use cookies to remember your preferences and improve site performance.
• Analytics tools help us understand how visitors use our website.
• No personal identity is exposed through our analytics data.
• You can disable cookies through your browser settings at any time.

Frequently Asked Questions

Have a question about your data?

Contact Support

Last updated: 2026