By accessing or placing an order on the Pureastra website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or place an order.
All Pureastra products are described accurately to the best of our knowledge. Product images, colours, or packaging may slightly vary due to lighting, screen displays, or production updates. Ingredients are listed on every product. Customers should check for allergies or sensitivities before use.
Orders are processed within 1 to 2 business days. Sundays and public holidays are non-working days. Pureastra reserves the right to accept or decline orders in cases of stock unavailability, pricing errors, or suspicious activity. Once placed, orders cannot be modified or cancelled.
Prices are listed in Indian Rupees and include applicable taxes unless stated otherwise. Only online payments are accepted through secure, encrypted payment gateways. Customers are responsible for providing accurate billing and shipping information. All sales are final once payment is confirmed.
Pureastra products are for external use only. Individual reactions may vary depending on skin type or allergies. Customers must read the ingredient list carefully and stop using the product if irritation occurs. Minor variations in texture, colour, or scent due to natural ingredients are normal and are not considered defects. Customers must follow usage instructions on the product.
All website content including images, designs, text, and logos are owned by Pureastra. Unauthorised use, reproduction, or distribution of any content is strictly prohibited.
Customers are responsible for safe usage, storage, and handling of products. You must check products carefully upon delivery and report any damage immediately. Pureastra is not liable for damages caused by negligence, misuse, or failure to follow product guidelines.
Customers are responsible for maintaining the confidentiality of their login credentials. Pureastra uses SSL encryption and secure servers to protect your information. Any suspected unauthorised access or transaction must be reported to us immediately. The use of automated scripts or hacking tools is strictly prohibited.
Pureastra is not responsible for indirect, incidental, or consequential damages arising from product use, website access, or third-party services. Our liability is limited to replacing verified damaged or defective products. Products purchased for resale or commercial purposes are entirely at the customer's risk.
Our products are sold exclusively through our official website. We do not authorise sales through any third-party marketplace or reseller. Products purchased from unauthorised sources are not covered under any Pureastra policy.
These Terms and Conditions are governed by the laws of India. Any disputes shall fall under the jurisdiction of the courts in Karunagappally, Kollam.
Pureastra reserves the right to update or modify these Terms and Conditions at any time. The latest version will always be available on this page. Continued use of the website following any changes constitutes your acceptance of the revised terms.
