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Shipping & Delivery

We are committed to delivering your orders safely, quickly, and efficiently.

Order Processing

  • Orders are processed within 1–2 business days.
  • Sundays and public holidays are non-working days.
  • Orders cannot be cancelled once placed.
  • Orders may be declined due to stock or suspicious activity.

Pricing & Payments

  • Prices are in INR (₹) including taxes.
  • Only secure online payments are accepted.
  • Provide accurate billing and shipping details.
  • Payments are final — no refunds except damaged items.

Shipping & Delivery

  • Delivery timelines vary based on location.
  • Tracking details are shared after dispatch.
  • Delays due to courier/weather are not our responsibility.
  • Incorrect address may cause delivery issues.
Ensure your address & phone number are correct to avoid delays.

Returns & Replacements

  • Only damaged/defective products are eligible.
  • Proof required within 48 hours.
  • Replacement in 7–14 days.
  • No refunds — only replacements.

Frequently Asked Questions

Still have questions?

Last updated: 2026